With the roll-out of AMP8, the UK water industry is entering a critical phase where delivering for customers, meeting regulatory expectations, and investing for the long term must all happen simultaneously.
Here at Coleman Construction & Utilities we are responding with focus and intent. Over the next six weeks, we’ll be sharing with our community how our “Building Sustainable Growth” programme is strengthening the foundation of our next chapter ensuring we grow in a way that is:
- Operationally resilient
- Financially sustainable
- Driving long-term impact
- Built upon the strength of our team
This involves prioritising customer-centric approaches, building strong partnerships, investment in our people and processes and embracing innovation, in order to adapt to what’s needed and, and cultivate a strong brand community. Here’s a more detailed breakdown:
Customer-Centric Approach:
> Focus on Customer Needs
> Customer Satisfaction
Strategic Partnerships:
> Collaboration
> Leverage Expertise
Growth Channels:
> Prioritise Long Term Strategies
Innovation and Adaptability:
> Embrace Change
> Experimentation
> Technology Integration
Building a Strong Brand Community:
> Engage with our Audience
> Create Emotional Connections
Sustainable Business Practices:
> Reduce Waste
> Resource Optimization
For us, it’s about challenging assumptions along with building the systems, mindsets, and leadership that will help us succeed not just today, but in AMP8, AMP9, and beyond, which is why our sustainable growth campaign, is focusing on strategies that foster long-term, repeatable success.